Articles by Zight
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Increase Your First Call Resolution Rate By Improving Customer Satisfaction
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Customer Success: What It Is, Why It’s Important, and How to Implement It
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5 Customer Service Best Practices that Prevent Churn and Increase Retention
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7 Ways to (Nearly) Create the Best Customer Service Experience
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CloudApp Receives Investment from Adobe to Shape Future of Design
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Proactive Support Secrets from 3 Support Pros: Atlassian, Zapier, Help Scout
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How Disney Interactive’s CRM provides an Excellent Customer Experience