Zight for Troubleshooting
Get A Resolution Faster
Troubleshooting can be tough. Adding visuals and video can make it easier.
Communicate intricate instructions in seconds.
Avoid wordy chat and emails threads.
Increase team collaboration and productivity.
Improve alignment and understanding.
Show, Don't Tell
Use visual context to troubleshoot with your team in a way that’s convenient for everyone.
Record a Video Instead
You don't need to get lost in wordy threads to explain issues and troubleshoot with your colleagues. Video recordings and screen captures help show problems instead of having to explain via text only. Learn More
Get to a Resolution Quicker
It's easier to solve a problem with clear back and forth. When it comes to troubleshooting, it's easy to get lost. People enter late to a chat. With Zight you can keep everyone on the same page with async screen recordings, annotated screenshots and GIFs.
Put a Face to an Issue
It's easy to forget there's a person behind a problem. With Zight you can give emotional context with a personalized webcam and screen recording. Learn More
Stay Connected
Troubleshooting can feel negative, and is often full of friction. Keep your team aligned with important visual context. Learn More
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All-in-one App
No need to keep track of multiple solutions for screenshots, videos, screen recordings and gifs. Take a full or partial screenshot or dynamically record your screen as a video or gif in to a unified application.
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Annotations
Add clarity with annotations. Use quick drawings, arrows, lines, emojis and other shapes. Blur any sensitive information or help bring attention to important details that might be overlooked or hard to find.
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Analytics
Be in the know. See how many views and who has viewed your content. Weekly productivity reports help you recap your own productivity with the sharing items viewed and time saved.
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Embed
Easily embed content without having to write any code. Sharing methods offer an embed code you can easily copy and paste wherever you want your content to appear.
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Collections
Create folders to store and organize your content creations. Find items faster, share items with team members easier.
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Shortcuts
Have a workflow that works for you? Customize your shortcuts to whatever suits you in preferences.
Our Customers Love Us
Best. App. Ever. You’ve made supporting customers and training newer members of the team remotely so easy and simple. Thank you!
Janice Burch, Customer Support | Basecamp
I’m a big fan and have used it daily for many years now.
Mark DiCristina, VP of Marketing | Mailchimp
Zight lets us pinpoint what texts we are talking about and what part of the UI needs to be changed. And just cut out a lot of that back-and-forth in-between.
Christine Yen, Founder and CPO | Honeycomb
Zight for Every Team
Learn more ways teams are using Zight.
